Christmas Opening Times
Ridgacre House Surgery Christmas Opening Times 2019
Dovecote Surgery Christmas Opening Times 2019
Flu Clinics
We will shortly be receiving our Flu Vaccinations for patients aged over 65 years old. Please call the surgery to book in for your Flu Vaccination.
We will keep you updated as to when we will be receiving vaccinations for patients who are under 65 years.
Livi
Patients of Ridgacre Medical Centres can now see an NHS GP by video using LIVI. Get medical advice, prescriptions and referrals on the same day – even at weekends. The service is provided free on the NHS.
You can download the LIVI app to your mobile phone or tablet, at the App Store or Google Play. Or visit ww.livi.co.uk for more information.
LIVI GPs are all GMC-registered NHS GPS, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.
Get the LIVI app here: https://bit.ly/31nFtcR
Nechells Medical Practice – Dr Brinksman
We are currently accepting new patients, please visit our website or speak to one of the Practice team for further details
Summer 2019 News Letters
Nechells Newsletter
Ridgacre Newsletter
Patient Survey
We recently surveyed approx 50 patients from each practice on a number of patient satisfaction questions. I have attached a summary of the results in spreadsheet form with the results of each practice reported on a separate tab. The questions mirrored those asked during the 2018 national survey. I am delighted to report that for the vast amount of questions our patients responded with satisfaction levels above the levels published in the 2018 Survey, above our local CCG average and above the national average. This is a testimony to the work of each and everyone within RMC. Please click on link below to see results.
Ridgacre Survey Results
Nechells Survey Results
Extended Access
Times are Changing
Evening and weekend appointments are available from mid-September. Appointments must be booked in advance through your own GP practice and are available with a range of clinicians including GPs, nurses and health care assistants.
For more information please download our leaflet here
Extended Access Ridgacre
Extended Access Nechells
URGENT MEASLES UPDATE
Measles is in the West Midlands. Is your child protected?
Public Health England has confirmed that there is a continuing outbreak of measles in the West Midlands.
Since the 1st November 2017, 107 laboratory confirmed cases have been reported to the West Midlands Health Protection Team: In order to reduce the number of susceptible people we are taking action and writing to all our patients who are eligible for MMR vaccine according to the national immunisation schedule:
- First dose given at 12 months of age
- Second dose given at three years and four months of age
In addition we urge parents of all children under 5 years of age with incomplete MMR immunisation to contact the surgery to arrange an appointment to have their child vaccinated.
Measles is at best a nasty, unpleasant infection; at worst it can cause permanent injury and even threaten life. If your child is not fully vaccinated they are at risk in this current outbreak. Please bring them for vaccination. Vaccination is safe and offers real protection. If you are nervous of the MMR vaccine for any reason you are very welcome to come and discuss this with any of our doctors and nurses.
Online Services
Did you know you can book appointments and order prescriptions online. Please contact reception for a username and password. Appointments are released online at 8:15am every day.
Please note that if you do not use your account on a regular basis your access will be suspended for security reasons.
Results
If you have a blood test at the surgery you can call the surgery 3 days after the test for the results. Please call reception after 3:00pm and they will be able to give you the results over the phone. Please note results are not available over the phone before 3:00pm.
2019 CQC ratings at Ridgacre
CQC inspection 2019 at Ridgacre Medical Centres
Both of our practices (Ridgacre House Surgery and The Nechells Practice) were inspected for the second time by CQC in March 2019. Both have been rated as ‘Outstanding’ in the reports published in May 2019.
We are delighted about this. It means that not only have we retained our ‘Outstanding’ rating in Quinton, but have reached ‘Outstanding’ for the first time in Nechells, where our last inspection gave us ‘Good with Outstanding features’.
This represents a great deal of hard work and commitment from all of our team. Many thanks also to colleagues in Our Health Partnership, and in particular to our patient participation groups, who supported us so well during the inspection process. It is great to get this positive recognition from the CQC.
Most importantly of all it means we are putting ourselves in position to offer the best possible care to our patients, something that drives everything we do.
If you have a suggestion about how we can continue to improve our service, please let us know using our contact form [LINK] or by filling in a feedback form and putting it in our suggestions box in Reception.
Missed Appointments
During November 2019 803 failed to attend their doctors appointments across both practices. If you can no longer make your appointment, please call us and let us know so that the appointment can be given to someone else who needs it.
Just a reminder that both Practice's have a Suggestion Box for you to put your comments or suggestions in.
Friends and Family Test
How likely are you to recommend us to your friends and family? Please answer this question by completing the Family & Friends Test available on the homepage.
Results for November 2019
| Ridgacre Medical Centres Results for November 2019 |
| | Extremely Likely | Likely | Neither Likely nor Unlikely | Unlikely | Extremely Unlikely | Don't Know | Total |
| Total | 60 | 19 | 2 | 0 | 0 | 0 | 81 |
| Dr Brinksman & Partners The Nechells Practice Results for November 2019 |
| | Extremely Likely | Likely | Neither Likely nor Unlikely | Unlikely | Extremely Unlikely | Don't Know | Total |
| Total | 31 | 18 | 1 | 2 | 4 | 0 | 56 |
Charity Events
We recently held some Macmillan Coffee Mornings in line with our Flu clinics at both sites and raised £395.90. We would like to thank everyone who took part and helped with the event.
A Small team of staff recently completed the pretty Muddy 5k Obstacle course for breast cancer and raised £680.00 well done all.
Armed Service Veteran Friendly
The practice has recently been accredited as an armed service veteran Friendly practice.
